cortese
polite
adjective kor-TEH-zeh Rare
Origin: From Old French corteis, from cort (court) — originally 'having courtly manners'.
Also means
courteous
Usage Note
Cortese is a single-ending adjective: the plural is cortesi for both genders. It is the standard word for polite or courteous in formal contexts; the related noun is cortesia (courtesy). Not to be confused with the surname Cortese.
Examples
"La receptionist è sempre molto cortese."
Natural Translation
The receptionist is always very polite.
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